Shipping & Delivery
We want your order to arrive quickly, safely, and exactly as expected. Below you’ll find details about our processing times, delivery estimates, and important shipping information.
Order Processing
All orders are processed within 2–3 business days before shipment.
During peak seasons — such as Black Friday, Christmas, Chinese New Year, Diwali, and other major holidays — processing times may take slightly longer.
Please note:
Orders cannot be canceled once placed, as processing begins immediately.
Personalized products may require additional production time.
Shipping Times
Delivery times depend on your location and local postal services. The following estimates exclude order processing time, weekends, holidays, and potential customs delays.
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–7 business days |
| European Union (EU countries) | 5–7 business days |
| United Kingdom | 7–14 business days |
| Canada | 7–14 business days |
| Australia & New Zealand | 7–14 business days |
| Rest of the World | 7–14 business days |
Fulfillment Locations
We partner with trusted print-on-demand providers who operate multiple fulfillment centers in the United States and across Europe.
Orders from customers within the US or EU are typically produced and shipped locally, ensuring faster delivery times (5–7 business days) and reduced environmental impact.
Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package.
Please allow 2–5 business days for tracking information to appear in the system.
Shipping Address Changes
For security and logistical reasons, we cannot change or redirect shipping addresses once an order has been confirmed.
Please double-check all details before completing your purchase.
Multiple Shipments
To ensure faster delivery, your order may be fulfilled from different warehouses and arrive in separate packages.
This does not affect your total shipping cost, and you will receive tracking information for each parcel.
Customs, Duties & Taxes
International orders (outside the US and EU) may be subject to customs fees, import duties, or local taxes, depending on your country’s regulations.
These charges are not included in the product price or shipping fee and remain the responsibility of the customer.
Delays & Exceptions
Although we strive for timely delivery, delays can sometimes occur due to factors beyond our control, such as:
Customs inspections
Carrier or postal delays
Seasonal demand spikes
Global or weather-related events
We appreciate your understanding and patience.
Questions?
If you have any questions about your order or shipping, our customer support team is happy to help.
Email: info@passionify.com
We typically respond within 24–48 business hours.