Shipping
Our goal is to offer you the best shipping options, no matter where you live.
The time frame for order delivery is divided into two parts:
- Processing time: Order processing times vary depending on the items in your order. Most orders are processed within 7 business days. If you have a question about your order, please email us at [email protected].
- Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination.
UNITED STATES
| Order | Delivery Service | Estimated Delivery Time |
| Over $75 | Standard Ground | 3-5 Business Days |
| Under $75 | Standard Ground | 3-5 Business Days |
| All | Overnight | 1 Business Day |
Standard Shipping: Orders placed before 1pm PST should be received within 3-5 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).
Overnight Shipping: Orders placed before 1pm PST should be received the next business day. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).
HAWAII, ALASKA & OTHER US TERRITORIES
| Order | Delivery Service | Estimated Delivery Time |
| All | Standard Ground | 5-10 Business Days |
Standard Shipping: Orders placed before 1pm PST should be received within 3-5 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).
SHIPPING POLICY: Orders placed over the weekend are dispatched on Mondays.
DELAYED OR LOST ORDERS: A parcel is considered lost after it has been in the postal system for a period of 15 business days for US orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that we are unable to dispatch a replacement until this period of time has elapsed.
WRONG OR INCOMPLETE ADDRESS: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.
